Tianxun (Skyscanner China) helps you search for flights, but we don't have access to any details about your booking or activity after you leave our website.
For any questions about completing a booking, making payments, changes to an existing booking, or questions about luggage, charges, or what you can take on the plane, you need to contact the airline or travel agent you booked or plan to book with.
Normally you can find the contact information from the booking confirmation you received after your booking, or on the websites of the airline or travel agent. If your questions is for Tianxun, you can contact us directly through the contact us link here.
To help you find their contact details, below is a list of some of the most popular travel providers who appear on Skyscanner.
If you’re struggling to reach them, or you need a hand, please get in touch using the contact us link below, and please remember to include as many details as possible about the flights you booked – we’ll try our best to help out.